I re-opened Open the PDF in Acrobat. Use the “Unlock” tool: Choose “Tools” > “Protect” > “Encrypt” > “Remove Security.” Remove Security: The options vary depending on the type of password security attached to the document. Step 5 For example, open a protected PDF document in Microsoft Edge and provide the password to view it. Select the Microsoft Print to PDF printer and click Print Choose “Tools” > “Protect” > “Encrypt” > “Remove Security.” Remove Security: The ,  · MethodUsing Chrome Browser. Click the Print button on the PDF viewer toolbar after you have. StepGo to 'File' at the top left, then click 'Properties'. If the document has a Document Open password, click “OK” to remove it from the document How To Unlock a PDF: Drag & drop your file into the PDF Password Remover. For strongly encrypted files, enter your password when prompted. Open your password-protected PDF Step One: Open gMail in Chrome Browser and open the email with Statment. Confirm that you have the right to the file and click “Unlock PDF!”. Keep working with your PDF or download your now unlocked PDF Now, let's go through how to use PDFelement: StepOpen PDFelement on your computer. StepIf it asks for a password, type in to open it. StepClick on 'Open PDF' and pick your bank statement file. Click on StepLoad the Password Protected PDF. Launch PDFelement first, click the + button I asked Chase and they said that the document doesn't have a password.